System Maintenance and Support

At Illusive Design Inc., customer requirements take precedence over everything else. We are dedicated to providing you with the best possible customer experience. To ensure a flawless delivery, we have a host of engagement options to suit your system support or resource outsourcing needs as follows:

Fixed Duration/Cost

In this engagement model, the duration and the cost of the project / resource are usually fixed. This model is ideal for small to medium sized projects wherein the client is the end user of the product / resource.

Time and Materials

In the Time and Materials engagement model, the resources are contracted for a defined number of hours. With such projects, tasks are mapped to total number of hours spent on that task; detailed reports for 'hours spent' outline and enable authenticity and cross-verifications.

Full Time Equivalents (FTE)
Under the FTE engagement model we assign resources that can include software engineers, project managers, business analysts, software testers, software analysts or consultants, solely for a client's project. The resources can perform tasks from our development center or can perform tasks on-site.